Salesforce Training at Eddoc Technology: Empowering Your Career in CRM Solutions

Salesforce has revolutionized the way businesses manage customer relationships, making it one of the most sought-after platforms in the world. At Eddoc Technology, our Salesforce training program is designed to equip you with the expertise needed to excel in this dynamic and high-demand field.

Key Features of Salesforce

50+ live sessions spread around seven months

Hands-On Projects

Expert Instructors with Industry Experience

Gain Practical Experience with Salesforce CRM Tools and Real-World Applications

Resume Preparation and LinkedIn Profile Review

Career Guidance and Placement Assistance

COURSE CURRICULUM

Module 1: Introduction to Salesforce CRM

➤ Overview of Salesforce and its ecosystem
➤ Understanding CRM concepts and Salesforce architecture
➤ Navigating Salesforce applications

Module 2: Salesforce Administration

➤ Managing users, profiles, and roles
➤ Data management: importing, exporting, and maintaining data integrity
➤ Security and access controls
➤ Workflow automation: workflows, process builder, and approval processes
➤ Reports and dashboards: creating and customizing

Module 3: Salesforce Development

➤ Introduction to Apex programming
➤ Writing triggers and batch processes
➤ Visualforce basics: creating custom user interfaces
➤ Introduction to Salesforce Lightning and Aura Components
➤ Customizing Salesforce with Lightning Web Components (LWC)

Module 4: Salesforce Integration

➤ Understanding APIs: REST and SOAP
➤ Integration of Salesforce with third-party applications
➤ Data synchronization and migration

Module 5: Salesforce Customization

➤ Creating custom objects, fields, and page layouts
➤ Validation rules and formulas
➤ Managing record types and business processes

Module 6: Advanced Salesforce Concepts

➤ Advanced Lightning features: App Builder and Flow
➤ Managing AppExchange and installing packages
➤ Deployment strategies: Sandbox, Change Sets, and Metadata API
➤ Salesforce Einstein for AI-powered insights

Module 7: Hands-On Projects and Real-World Scenarios

➤ Designing a custom CRM application for a business case
➤ Automating a sales process with workflows and approvals
➤ Building dashboards and reports for analytics
➤ Integrating Salesforce with external systems

Module 8: Salesforce Certification Preparation

➤ Salesforce Administrator (ADM-201)
➤ Salesforce Platform Developer I
➤ Mock tests and interview preparation

Become a Salesforces Professional in 3 Months

Gain Practical Experience with Salesforce CRM Tools and Real-World Applications

Salesforce Certification

Our Salesforce training equips you with essential CRM skills, including administration, development, and integration. Learn Apex, Visualforce, Lightning components, and workflow automation through hands-on projects. Prepare for certifications like Salesforce Administrator and Platform Developer I and gain real-world expertise to advance your career in CRM and cloud solutions. Join us to excel in the ever-growing Salesforce ecosystem!

Frequently Asked Questions (FAQ) - Salesforce Training at Eddoc Technology

1. What is Salesforce?
➤ Salesforce is a leading cloud-based Customer Relationship Management (CRM) platform that helps businesses manage customer interactions, streamline sales, and improve customer satisfaction.

2. What will I learn in the Salesforce training program?
➤ You will learn Salesforce fundamentals, CRM concepts, administration, development, integration, automation, and advanced features like Lightning Web Components (LWC). The program includes hands-on projects to build practical skills.

3. Do I need programming knowledge to take this course?
➤ Basic programming knowledge is helpful but not mandatory. Our course covers Apex programming, Visualforce, and Lightning components from scratch for beginners.

4. What are the prerequisites for the Salesforce course?
➤ No prior experience in Salesforce is required. However, familiarity with basic IT concepts and databases is beneficial.

5. Will this course help me get certified?
➤ Yes, our training prepares you for Salesforce certifications, including Salesforce Administrator (ADM-201) and Salesforce Platform Developer I. Mock tests and interview preparation are part of the program.

6. Are there any live projects in the training?
➤ Yes, you will work on real-world projects such as automating business processes, building custom applications, and integrating Salesforce with other platforms.

7. How long is the Salesforce training course?
➤ The course duration is typically 3 to 6 months, depending on your pace and learning preferences.

8. Do you offer online training?
➤ Yes, we provide both online and classroom training options to suit your convenience. Online classes include live sessions, recorded materials, and interactive discussions.

9. What career opportunities can I explore after completing this course?
➤ You can pursue roles like Salesforce Administrator, Salesforce Developer, Salesforce Consultant, CRM Specialist, and Salesforce Architect. Salesforce skills are in high demand globally.

10. Will I receive a certificate after completing the course?
Yes, you will receive a certificate from Eddoc Technology upon successfully completing the training program.

11. Do you provide job placement assistance?
➤ Yes, we offer placement support, including resume building, mock interviews, and job referrals through our industry connections.

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